Norvalden and norvalden.com are operated by Shanghai Guangzhuiji Network Technology Co., Ltd.

By visiting or using norvalden.com, you agree to comply with these Terms of Use and other policies displayed on the website.

If you do not agree with these terms, you should discontinue use of the website.

You must use the website in accordance with applicable law and must be legally capable of entering into transactions when making purchases.

You may use the website for lawful personal shopping, product research, customer-service communication and other ordinary store-related purposes.

You may not:

• Use the website for illegal or fraudulent activity.
• Attempt unauthorized access to systems or accounts.
• Introduce viruses, malicious code or disruptive technology.
• Scrape, harvest or misuse information in violation of law.
• Interfere with website operation or security.
• Misrepresent your identity or transaction information.

If accounts are available, users are responsible for protecting account credentials and maintaining accurate account information.

Please notify us if you suspect unauthorized access to your account.

We attempt to present product photographs, descriptions, dimensions, colors and other information accurately.

Purchases made through the website are also governed by our Terms and Conditions, Payment & Security Policy, Shipping Policy and Return & Refund Policy.

Payment transactions may be processed through Shopify and applicable third-party payment providers. Additional provider terms may apply to those services.

Norvalden branding, website design, written content, graphics and other store materials may be protected by copyright, trademark and other intellectual-property rights.

No content may be copied, republished, distributed or commercially exploited without permission except as allowed by law.

When communicating with customer support or submitting information through the website, you agree not to provide unlawful, abusive, fraudulent or malicious material.

The website may interact with or link to third-party providers. Norvalden does not control all external websites or third-party service terms and is not responsible for content outside norvalden.com except where required by law.

We may update, suspend, modify or discontinue portions of the website when necessary for maintenance, security, operational or business reasons.

Continuous and uninterrupted availability cannot be guaranteed.

Users must not attempt to bypass security systems or interfere with technical measures used to protect the website, customer data or store operations.

To the extent permitted by applicable law, website content and services are provided without guarantees beyond those expressly stated or legally required.

To the maximum extent permitted by law, Norvalden and its operator will not be responsible for indirect, special, incidental or consequential losses arising from website use where such liability may lawfully be limited.

To the extent permitted by law, users may be responsible for claims or losses arising from unlawful website use or violations of these Terms.

We may update these Terms of Use periodically. Continued use of the website after an updated version is published will be subject to the current terms, to the extent permitted by law.

These Terms apply together with mandatory consumer and other legal rights that cannot lawfully be excluded or restricted.

Questions about these Terms of Use may be directed to:

Email: service@norvalden.com
Phone: 18898569368
Customer Service: 8:00 AM – 10:00 PM Daily