Payment & Security
Payment & Security
This page explains how available payment methods, order totals, transaction authorization and checkout security are handled when you place an order through norvalden.com.
Payment Methods
Available payment methods are displayed during checkout and may vary by customer location, device, currency or payment-provider availability.
Norvalden does not guarantee that every payment method will be available for every transaction.
Payment Authorization & Verification
Payment providers or financial institutions may perform authorization, fraud-prevention or verification checks before approving a transaction.
An order is not considered fully paid until the relevant payment has been successfully authorized.
Checkout Security
Checkout transactions are handled using the security systems and payment infrastructure made available through our ecommerce platform and applicable payment providers.
Never send complete card numbers, security codes or payment passwords to customer support by email.
Prices & Final Order Total
Prices shown on norvalden.com are displayed in U.S. dollars (USD) unless otherwise stated.
Your final checkout page shows the applicable merchandise total, shipping charges, discounts and other amounts before you submit payment.
Financial-Institution Charges
Your bank, card issuer or payment provider may apply currency-conversion fees, international transaction charges or other institution-specific fees.
These charges are determined by the financial institution and are not controlled by Norvalden.
Discount Codes & Promotions
Promotional codes must be entered correctly during checkout and are subject to the terms of the applicable offer.
Discounts cannot necessarily be combined and generally cannot be applied after an order has been completed.
Declined, Pending or Duplicate Charges
A declined or pending transaction may result from payment-provider or banking authorization procedures.
Some pending authorizations may appear temporarily even when an order is not completed. Contact your financial institution if a pending authorization remains longer than expected.
Order Confirmation
After a successful order submission, you should receive an order confirmation through the contact information provided during checkout.
Please review the confirmation carefully and contact us promptly if you identify incorrect order information.
Payment Questions
For store-related payment questions, contact service@norvalden.com. For card authorization, declined payments or banking charges, your payment provider or financial institution may also need to assist you.