Depending on how you interact with our store, we may collect information such as your name, billing and shipping address, email address, telephone number, order information, transaction details, device information and communications with customer support.

Information may be collected directly from you when you place an order, contact us, submit information through the website or otherwise communicate with our store.

Some technical information may also be collected automatically through cookies, browser technologies or ecommerce service providers.

We may use personal information to:

• Process and fulfill orders.
• Arrange shipping and provide tracking information.
• Process payments and refunds.
• Respond to customer-service inquiries.
• Maintain and improve our website.
• Help prevent fraud, misuse or security incidents.
• Comply with applicable legal obligations.

Our website and service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and support relevant ecommerce services.

We may disclose information to service providers that help us operate the store, including ecommerce, payment, shipping, analytics, technology, customer-service and fraud-prevention providers.

Such disclosures are made as reasonably necessary to provide store services or comply with legal requirements.

Depending on the technologies and services used by our store, certain data may be processed for analytics or advertising purposes.

Where applicable law provides specific rights related to sale, sharing or targeted advertising, eligible users may contact service@norvalden.com regarding those rights.

Our online store is operated using Shopify's ecommerce platform. Shopify may process information in connection with providing the technology and services necessary to operate the store and checkout.

We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes, preventing fraud and complying with legal obligations.

Depending on your location and applicable law, you may have rights relating to access, correction, deletion or other processing of your personal information.

Rights and exceptions vary by jurisdiction.

Privacy-related requests may be sent to service@norvalden.com.

We may need to verify your identity before completing certain requests.

If you receive promotional communications from us, available unsubscribe instructions may be used to stop future marketing messages. Transactional messages relating to orders or customer service may still be sent when necessary.

We use reasonable organizational and technical measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Although Norvalden sells products that may be intended for children, our online store and checkout are intended for adults purchasing products. We do not knowingly request children to submit personal information directly for the purpose of purchasing goods.

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. The version published on norvalden.com is the current store policy.