// financial operations conduct


There are strict laws, policies and guidelines in place with the intention of protecting clients and investors, and at Norvalden Capital we take pride in incorporating our regulatory compliance into every aspect of our operations. Hence, each of our brands is licenced by an established regulatory body, giving strength to our services and confidence to our clients.


The United Kingdom Financial Conducts Authority works within the Financial Services and Markets Act 2000, as the conduct regulator for 58,000 financial services firms and financial markets in the UK and the prudential regulator for over 18,000 of those firms. The Prudential Regulation Authority is the prudential regulator of around 1,500 banks, building societies, credit unions, insurers and major investment firms. As a prudential regulator, it has a general objective to promote the safety and soundness of the firms it regulates. Investors opting for the services based on the mandates offered under our UK FCA license, enjoy the full protection according to the legal provisions of the stringent FCA regulation.


The Cyprus Securities and Exchange Commission (CySEC) is the supervisory and regulatory authority for Investment Services firms in Cyprus and is a member of the Committee of the European Securities and Markets Authority (ESMA). Our license is subject to the Cyprus Law L. 87(I)/2017 regarding the provision of investment services, the exercise of investment activities and the operation of regulated markets which is harmonised with the requirements of the amended European Parliament's Markets in Financial Instruments Directive 2014/65/EU (MiFID II) to ensure a high level of protection for investors, and that the investment services we offer comply with applicable regulations.

2. CySEC
. BaFin

The Federal Financial Supervisory Authority (BaFin) supervises over 1,800 banks, 700 financial services institutions, 600 insurance undertakings and pension funds as well as 6,000 domestic investment funds and asset management companies. BaFin also represents German interests in the EU and other international organisations. It is a Federal institution governed by public law. It is subject to legal and technical supervision by the Federal Ministry of Finance. Its primary objective is to ensure the proper functioning, stability and integrity of the German financial system. Bank customers, insurance policyholders and investors ought to be able to trust the financial system. Under its solvency supervision, BaFin helps to ensure the ability of banks, financial services institutions and insurance undertakings to meet their payment obligations. Through its market supervision, BaFin also enforces standards of professional conduct which preserve investors' trust in the financial markets.

3. BaFin

ESMA's mission is to enhance the protection of investors and reinforce stable and well-functioning financial markets in the European Union. As an independent institution ESMA achieves this mission by building a single rule book for EU financial markets and ensuring its consistent application and supervision across the EU. ESMA contributes to the supervision of financial services firms with a pan-European reach, either through direct supervision or through the active co-ordination of national supervisory activity.


MiFID is an EU legislation which harmonized regulation for investment services across the 30 member states of the European Economic Area (EEA). The main objectives of MiFID are to increase competition and consumer protection in the European investment services sector. In accordance with MiFID, we have passported its authorization into almost all member states of the EEA and registered with the financial regulators of the states where it provides services to their residents. MiFID II legislative framework, was introduced on the 3rd of January 2018, aiming to strengthen investor protection and improve the functioning of financial markets making them more efficient, resilient and transparent, through the introduction of new requirements on product governance and the improvement of requirements in several areas, including on the responsibility of management bodies, inducements, information and reporting to clients, cross-selling, remuneration of staff, and best execution.

// financial conduct


Our policies are required by regulatory law, but they also give us an opportunity to establish a relationship between our brands and our clients that is underpinned by our company ethics. Our key policies are listed below. 


Protecting the privacy and safeguarding our clients’ personal and financial information.

Best Execution

Establishing effective arrangements for the best possible results when we execute our clients’ orders.

Complaints handling

Establishing the processes followed when dealing with complaints received by clients.


Preventing our services being used with the aim of money laundering, terrorist financing or other criminal activity through our AML and ‘Know Your Client’ procedures.

Risk Disclosure

Appropriate guidance on the nature and risks of financial instruments.

Terms & Conditions

Our client agreement setting out terms and conditions of the services offered, and actions related to trade execution.

Client Categorisation Policy

Provides the client categories under the Markets in Financial Instruments Directive (MiFID).